![]() ![]() So how does this solution stack up to an internal wiki? Many teams start by using Google Drive for their document storage management. Let’s see how internal wikis compare to a few other popular options. Nowadays, the more advanced wikis also include further user access management and integrations with apps such as Slack. Collaboration features that allow team members to create and edit information.Improved knowledge sharing as well as knowledge transfer as the information becomes available to all employees.Knowledge storage as employees contribute their know-how to the wiki’s articles.Some of the features you generally can expect from an internal wiki include: The internal wiki centers around a crowdsourcing model that let employees co-create the knowledge - like the company’s own Wikipedia. Traditionally, wikis were often built on open-source software. What Is an Internal Wiki?Īn internal wiki (also known as a corporate wiki or intranet wiki) functions as a centralized hub that allows you to store, share, and collaborate on company information. Let’s take a look at why you’ll want to consider an internal wiki as the “single source of truth” in your business. Essentially, Wikipedia acts as a centralized hub of collective knowledge that's been crowdsourced by any individual looking to contribute their know-how (both explicit and tacit).Īn internal wiki can serve as a convenient option for businesses looking to do the same with the collective internal knowledge of all its employees. Think about it for a moment. When you’re looking for more information on a particular subject, where do you go? Chances are, you’ll end up at Wikipedia where articles are added, expanded up, and corrected on a daily basis by anyone who wants to contribute. If your business is looking to improve upon its knowledge management capabilities then you may be interested in using the same model as Wikipedia which makes use of wiki software to collect, store, and share a collective's knowledge. For example, 72% of organizations in a survey by TSIA believe better knowledge management would improve productivity by 20% or more - with 14% believing the improvement would be by 50% or more. Making information accessible is crucial for any business that takes its knowledge management seriously - and more and more companies do. ![]()
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